Studio Policies of The Good Pianist

Studio policies are subject to change without prior notice.

My Schedule

  1. Piano lessons are on a weekly basis, one-to-one, and taught in English.
  2. I teach throughout the year. However, no classes will be held on public holidays and you will not be billed.
  3. I will reschedule make-up classes as far as possible if I happen to be away. If I am unable to do so, you will not be billed.
  4. There will be a break of one week during the Chinese New Year and Christmas periods. 
  5. In the event of a T8 Typhoon signal or Black Rainstorm warning, all classes will be cancelled.

Missed Lessons

  1. If you are unable to attend a lesson for whatever reasons, please inform me at least 24 hours beforehand. I will then try to arrange a make-up lesson for you. If you do not inform me beforehand, the lesson will be forfeited.
  2. A lesson that is cancelled in 12 hours or less (for whatever reasons) will be automatically forfeited.
  3. A make-up lesson will only be rescheduled once for a missed lesson. If you fail to attend the make-up lesson for whatever reasons, that make-up lesson is forfeited.
  4. I keep in touch with my students through Whatsapp. It is the student’s responsibility to periodically check his/her Whatsapp so they are aware of any changes.

Payment

  1. The entire fee for all 12 lessons is required on or before the first lesson. The package of lessons is valid for 5 months from the date of the first lesson. If you do not complete all the lessons within the period or terminate for whatever reasons, no refunds will be issued.
  2. Payment can be made by cash or bank transfer.

Discontinuation of Lessons

  1. One month’s notice is required if you do not wish to renew your current package.

Student Conduct

  1. Please be punctual for lessons. Your lesson time will not be extended if you are late.
  2. No food and/or drink (except water) is permitted in the studio.
  3. Cell phones should be turned off or set to silent while the lesson is in progress.