The Blame Game

I’m sure all you computer users and geeks out there have faced this scenario many times before—you install a new program, and suddenly your system goes into a hysterical state, or even worse, goes belly-up.

A few days ago, I decided to upgrade to the latest version of Messenger Plus! which is a third-party add-on for Windows Live Messenger. This latest version (4.80) as Patchou the author assures us, is fully compatible with the latest WLM. Alright, so I download Plus! and install it—no hiccups there. After that I click on my Start menu button to access another program. Wait a second, what’s this? Most of my Start menu program shortcuts have vanished! OMG!

I check in my C:\Program Files folder and am relieved that all my program folders are still there. Check the Vista Programs and Features thingy and yes, all my programs are listed. It’s only the shortcuts that have disappeared into thin air—that meant I had to spend an hour or two recreating them. Trust me, it’s no fun.

After accomplishing this arduous task, I pause and take a step back (yes, I’m fond of doing that, not literally though). I suppose my first reaction would be to blame Plus! for heaping this calamity on my system. But, and this is a big but—I’ve been using Plus! for years now, and it has never given me any trouble. I scour the Plus! forums and no, doesn’t seem like anyone else has met with this predicament. And as stated in the home page over 60 million people use Plus!

I reason to myself—no, it can’t be Plus! I decide to use Vista’s sfc (system file checker). You have to run this utility in a command box (and it has saved my bacon a few times before, even during my XP days). So I go to Run, type cmd, and a command window opens. Type sfc /scannow and system file checker dutifully runs. This is the part where I go do something else (I don’t like watching grass grow). After some time I come back to the computer and find that it has finished. And what do you know—sfc reports that it has found some file corruption in my system (or something to that effect) and has made repairs. I type Exit to close the command window.

Now here’s the scary part. I uninstall Plus! (an earlier version) completely, and reboot. I then install version 4.80, the installation goes without a hitch; remember not to install the sponsor program, which is adware. I start WLM up, and Plus! is integrated into it. Twiddle the settings a little bit and check tabbed chats—they work now, yay! Check my Start menu program shortcuts, everything’s there—great!

There’s a moral to this story somewhere.

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The Windows Live Messenger 9 Saga (Continued)

If you’ve read my previous post, you’d know that I’ve updated to the latest version of WLM 9 (14.0.8050.1202). Then I began to notice that certain things weren’t working as they should be. For instance, tabbed chats stopped functioning. If I was chatting to more than one contact, the chat windows kept piling up on top of one another, making it impossible for me to view the covered windows. Tried dragging the top window aside to view the obscured windows, but no luck. All the other windows followed!

Another “bug” was that there was no flashing of a continuing chat in the taskbar area. Yes, I could still hear a sound when a contact sent me a chat message, but I missed that flashing notification (we’re creatures of habit, aren’t we? Or maybe I am).

I was just about to curse, when I remembered that I’ve been using Messenger Plus! Live, a third-party plug-in for WLM. Now, Plus! is a very good plug-in (thank you, Patchou), it’s free, and it works. Don’t install the sponsor program though, which is adware. However, I figured that Plus! was not 100% compatible with this latest version of WLM, so I disabled some of its settings (it has a tabbed chat section) and surprise, surprise, my chat windows no longer piled up on top of one another! And the flashing notification worked again! I’m sure Patchou (the author of Plus!) will come up with a fix for this latest version of WLM soon.

So if you’re experiencing trouble with this latest version of WLM, my advice would be to disable any third-party plug-ins you might have currently installed in your system. Then see what happens. Have fun!

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New Windows Live Messenger 9 is released

The latest version of Windows Live Messenger is Build 14.0.8050.1202, and it’s available now. This isn’t the final version yet, but looks more like a Release Candidate to me (it has lost the Beta tag). Download it here.

What’s more, a lot of other programs in Windows Live have been updated. These include Messenger, Mail, Writer (I’m using it to write this), Photo Gallery, Movie Maker, Toolbar, and Family Safety. Additional programs are Microsoft Office Outlook Connector, Office Live Add-In and Microsoft Silverlight. The installer will check to see what you have in your system and will update any previous versions.

I’ve noticed that the infamous WLM emoticon bug has been squashed, at least for me. All my custom emotes show up as I’m typing in the conversation window. However, my friend Doris had a glitch while upgrading, her custom emotes and winks were nowhere to be found after the upgrade. So it’s advisable to make a backup of your custom emotes first before you upgrade.

Windows Live icons

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I’m hit with WLM9’s Error 80070057 message again!

Oh, this is the stuff nightmares are made of. Came back from work tonight, proceeded to log into Windows Live Messenger 9 with my Hotmail address. Up pops the all-too-familiar Error 80070057 window: “We were unable to sign you in because this email address could not be verified…” What’s this, a visit from the ghost of Christmas past?

Fortunately I remembered iMad’s comments to me, and so I tried it out. Since I’m on Vista I navigated to C: > Users > User Name > AppData > Local > Microsoft > Windows Live Contacts. Deleted all those folders with cryptic numbers and letters. Exited WLM9 completely, and then restarted it. Bingo! I’m signed in!

I would like to say a big thank you to iMad for coming up with the solution to this blasted problem.

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An update on Windows Live Messenger 9

Here’s a pretty detailed description of what the next build of Windows Live Messenger 9 is going to look like, courtesy of Lonn, a product manager at Windows Live. I especially like the new Hotmail icon in the main window, which tells you how many new emails you have. Saves me the trouble of opening up my Inbox only to find that there are no new emails.

The current build of WLM9 supports animated gifs, so you can have fun with your display pictures. There’s a whole bunch of other pictures to download free of charge. Click on your display picture on the main window > Change your display picture, then click on the Download more pictures link.

If you’re still on an earlier version of WLM and want to give version 9 a try, go to the Windows Live Messenger site This is also where you can download and try other programs such as Windows Mail, Photo Gallery, Movie Maker, Writer (I’m using Writer to write this), etc.

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I’m back on WLM9

If you’ve read my previous posts about WLM9, you’d have gathered my love-hate relationship with this version, thanks to the infamous Error 80070057 message: “We were unable to sign you in because this email address could not be verified, blah blah blah.” I’d been signing on to WLM using a non-hotmail address for the past 3 years, without any trouble. Anyway, Doris told me to change my password and see whether that could cure the problem, so I followed that path first.

Signed into Windows Live (not WLM) with my old ID and password. Changed the password and then signed out from Windows Live. Waited a few minutes, uninstalled WLM8.5 (which I’d been using for the past fortnight after getting that 80070057 error), downloaded and installed a fresh copy of WLM9 (Build 14.0.5027.908). Waited for a moment, kept my fingers crossed, and signed in. Error 80070057 popped up again. ARGH!

OK, enough is enough. Since that stupid error did mention something about my email address, I suppose something had to have happened at the WLM server end; maybe some code went ballistic and proclaimed my email address as hostile, whatever. Back to my story: I decided to create a Hotmail address. Did so, and was advised to wait for an hour before signing in. Well you know me, I can’t even wait for 10 minutes. Gave it a minute or two and then signed in with my new Hotmail address. Voila! Instant success!

I guess this isn’t the perfect solution, but at least now I’m able to use WLM9. It’s just my sign-in ID that has changed. Hopefully I’ve blasted that SOB 80070057 error into oblivion.

Hey Microsoft, any comments??

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