A solution for WLM’s Error 80070057?

iMad recently sent me a comment detailing how he solved this frustrating problem. His comment is quoted below, verbatim:

I had the same problem, but there is a solution and it is simple.

When I tried to log in with the new Live messenger 9.0 beta, I get the error 80070057 and could not connect.

After searching the internet, could not find a solution, so I looked at the system logfiles and found a few errors.

event id: 215
wlcomm (3552) C:\Documents and Settings\%Username\\Local Settings\Application Data\Microsoft\Windows Live Contacts\{5cfe6312-a70b-4456-a91f-088d46bb5268}\: Het maken van de back-up is gestopt, omdat deze door de client is gestopt of omdat de verbinding met de client is mislukt.

and event id: 458
wlcomm (3552) Een poging het bestand C:\Documents and Settings\%Username\Local Settings\Application Data\Microsoft\Windows Live Contacts\{5cfe6312-a70b-4456-a91f-088d46bb5268}\DBStore\Backup\old\Folder Settings te maken is mislukt. Systeemfout 5 (0×00000005): Toegang geweigerd. . Tijdens het verwijderen van het bestand treedt fout -1032 (0xfffffbf8) op.

I opened the path in Explorer
C:\Documents and Settings\%Username\Local Settings\Application Data\Microsoft\Windows Live Contacts
And deleted allmost all the maps but not the %Username@msn.com map.
Then I restarted the Live messenger 9.0 beta and it worked again.

http://madshooter.spaces.live.com/blog/

Success

Thank you for the info, iMad. However, since I’m happy signing into WLM9 with my new Hotmail account, I won’t be trying it (yeah, call me chicken if you like). If you intend to try it, be extra careful when deleting files. I’d suggest making a backup first or just deleting them to the recycle bin. If this works for you, please post a comment here so that we know.

Oh, and one more reason why I’m happy with Hotmail is that I’ve heard they’re going to increase email storage space to a whopping 25GB from the existing 5GB. My local ISP gives me just a miserly 10MB, believe it or not!

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I’m back on WLM9

If you’ve read my previous posts about WLM9, you’d have gathered my love-hate relationship with this version, thanks to the infamous Error 80070057 message: “We were unable to sign you in because this email address could not be verified, blah blah blah.” I’d been signing on to WLM using a non-hotmail address for the past 3 years, without any trouble. Anyway, Doris told me to change my password and see whether that could cure the problem, so I followed that path first.

Signed into Windows Live (not WLM) with my old ID and password. Changed the password and then signed out from Windows Live. Waited a few minutes, uninstalled WLM8.5 (which I’d been using for the past fortnight after getting that 80070057 error), downloaded and installed a fresh copy of WLM9 (Build 14.0.5027.908). Waited for a moment, kept my fingers crossed, and signed in. Error 80070057 popped up again. ARGH!

OK, enough is enough. Since that stupid error did mention something about my email address, I suppose something had to have happened at the WLM server end; maybe some code went ballistic and proclaimed my email address as hostile, whatever. Back to my story: I decided to create a Hotmail address. Did so, and was advised to wait for an hour before signing in. Well you know me, I can’t even wait for 10 minutes. Gave it a minute or two and then signed in with my new Hotmail address. Voila! Instant success!

I guess this isn’t the perfect solution, but at least now I’m able to use WLM9. It’s just my sign-in ID that has changed. Hopefully I’ve blasted that SOB 80070057 error into oblivion.

Hey Microsoft, any comments??

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