If you’ve read my previous posts about WLM9, you’d have gathered my love-hate relationship with this version, thanks to the infamous Error 80070057 message: “We were unable to sign you in because this email address could not be verified, blah blah blah.” I’d been signing on to WLM using a non-hotmail address for the past 3 years, without any trouble. Anyway, Doris told me to change my password and see whether that could cure the problem, so I followed that path first.
Signed into Windows Live (not WLM) with my old ID and password. Changed the password and then signed out from Windows Live. Waited a few minutes, uninstalled WLM8.5 (which I’d been using for the past fortnight after getting that 80070057 error), downloaded and installed a fresh copy of WLM9 (Build 14.0.5027.908). Waited for a moment, kept my fingers crossed, and signed in. Error 80070057 popped up again. ARGH!
OK, enough is enough. Since that stupid error did mention something about my email address, I suppose something had to have happened at the WLM server end; maybe some code went ballistic and proclaimed my email address as hostile, whatever. Back to my story: I decided to create a Hotmail address. Did so, and was advised to wait for an hour before signing in. Well you know me, I can’t even wait for 10 minutes. Gave it a minute or two and then signed in with my new Hotmail address. Voila! Instant success!
I guess this isn’t the perfect solution, but at least now I’m able to use WLM9. It’s just my sign-in ID that has changed. Hopefully I’ve blasted that SOB 80070057 error into oblivion.
Hey Microsoft, any comments??
Tags: error 80070057, Hotmail, Windows Live Messenger 9
Nope – not the perfect solution. Did it allow you to import your contacts from your other ID? Or did you have to re-enter them?
No, I didn’t have to import my contacts, Doris. They were all there, intact and accounted for. I just changed my email address, and that’s basically it.
Thanks! Nice post.
I had the same problem, but there is a solution and it is simple.
When I tried to log in with the new Live messenger 9.0 beta, I get the error 80070057 and could not connect.
After searching the internet, could not find a solution, so I looked at the system logfiles and found a few errors.
event id: 215
wlcomm (3552) C:\Documents and Settings\%Username\\Local Settings\Application Data\Microsoft\Windows Live Contacts\{5cfe6312-a70b-4456-a91f-088d46bb5268}\: Het maken van de back-up is gestopt, omdat deze door de client is gestopt of omdat de verbinding met de client is mislukt.
and event id: 458
wlcomm (3552) Een poging het bestand C:\Documents and Settings\%Username\Local Settings\Application Data\Microsoft\Windows Live Contacts\{5cfe6312-a70b-4456-a91f-088d46bb5268}\DBStore\Backup\old\Folder Settings te maken is mislukt. Systeemfout 5 (0×00000005): Toegang geweigerd. . Tijdens het verwijderen van het bestand treedt fout -1032 (0xfffffbf8) op.
I opened the path in Explorer
C:\Documents and Settings\%Username\Local Settings\Application Data\Microsoft\Windows Live Contacts
And deleted allmost all the maps but not the %Username@msn.com map.
Then I restarted the Live messenger 9.0 beta and it worked again.
http://madshooter.spaces.live.com/blog/
Succes
Thanks for the info, iMad.